At Noventariox Consultoria Financiera S.A. de C.V. (hereinafter "Noventariox"), with address at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtemoc, C.P. 06500, Mexico City, we are committed to protecting your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
We collect the following personal data when you interact with our services: full name, email address, telephone number, CURP (when necessary for government support procedures), general financial information voluntarily provided during consultations, and browsing data on our website (IP address, browser type, pages visited). We do not collect sensitive personal data such as ethnic origin, health status, religious beliefs, or sexual preferences.
2. Purposes of Data Processing
Your personal data will be used for the following primary purposes: providing the requested financial consulting services, managing procedures for access to government support programs, sending relevant information about your case or inquiry, and following up on previous requests. As secondary purposes: sending communications about new available support programs, conducting service satisfaction surveys, and preparing anonymized internal statistics to improve our services.
3. Data Transfer
Noventariox may transfer your personal data to the following entities and for the indicated purposes: federal and state government institutions when necessary for the management of social support procedures (with your prior consent), and technology service providers who assist in the operation of our website, who are contractually obligated to maintain the confidentiality of your information. We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
4. ARCO Rights
You have the right to Access your personal data, Rectify them when they are inaccurate, Cancel them when you consider they are not necessary for any of the stated purposes, or Oppose the processing thereof for specific purposes (ARCO Rights). To exercise your ARCO Rights, you must send a request to the email address privacidad@noventariox.com with the following information: full name, copy of valid official identification, clear description of the data on which you wish to exercise any of your rights, and any document that facilitates the location of your data.
5. Security Measures
Noventariox implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures include: SSL/TLS encryption in all communications, restricted access to databases through multi-factor authentication, periodic encrypted backups, and continuous staff training in data protection.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For more information about the use of cookies, please consult our Cookie Policy available on this website.
7. Changes to the Privacy Policy
Noventariox reserves the right to modify this Privacy Policy at any time to adapt it to legislative changes or changes in our practices. Any changes will be notified through our website. We recommend reviewing this page periodically.
8. Contact
If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at privacidad@noventariox.com or call +52 (55) 4170-8923, Monday through Friday from 9:00 AM to 6:00 PM (Central Mexico time).